Q1: Do you accept small orders?
Absolutely! We pride ourselves on supporting e-commerce entrepreneurs, including platforms like Amazon, Wish, eBay, and more. We understand the importance of starting small and growing, and we serve as a reliable supply partner, helping you transform small orders into large quantities.
Q2: How can I ensure product quality before production?
We provide pre-production samples for your approval. Once you confirm the samples, we replicate the same quality in production. Our quality control team inspects every batch to ensure consistency.
Q3: Is it possible to visit your factory?
Absolutely! We extend a warm welcome to visit our factory, conveniently located in Zhangzhou, Fujian, China. Upon your arrival at XIAMEN INTERNATIONAL airport, our dedicated driver will be delighted to pick you up and accompany you to our factory. We also offer virtual tours via video call.
Q4: How to request a quotation for my interesting item?
To obtain a quotation for your desired item, simply send us an email or leave a message with the following details: item number, quantity, and packing requirements. Our team will promptly provide you with a customized price quote accordingly.
Q5: Can I place an OEM/ODM order?
Absolutely! We welcome OEM/ODM orders. If you require a new mold to be created, there will be a corresponding mold charge. However, this charge will be refunded when your order quantity reaches a certain threshold. We have our own mold workshop, equipped with a skilled R&D team, allowing us to quickly complete the mold-making process.
Q6: What is your production lead time?
Sample production takes approximately 7 days. Bulk orders typically require 25-35 days for production, depending on order quantity and customization requirements. We maintain a monthly capacity of 35,000-50,000 pieces.
Q7: What payment methods do you accept?
We accept T/T (Telegraphic Transfer), L/C, and PayPal for sample orders. For bulk orders, we typically require 30% deposit and 70% balance before shipment. Other payment terms can be discussed based on order size and business relationship.
Q8: Do you ship internationally?
Yes, we ship to more than 30 countries and regions worldwide including the United States, Japan, Europe, Australia, and more. We work with reliable freight forwarders to ensure safe and timely delivery. Shipping costs are quoted separately based on destination and order volume.
